December 19, 2007

CMR Service and Replacement Parts Announcement

Davis-Standard’s Converting Systems Group has announced that parts support for Egan CMR systems will be limited after 2009. Due to the evolution of technology over the past 20 years, it has become increasingly difficult to find sources for parts to support this system. Davis-Standard will continue to support CMR customers by offering assistance contracts for both phone support and on-site technical assistance. Customers have the option to purchase an assistance contract for an annual fee of $2,195. Each contract will be plant site specific (cannot be transferred between locations), but will cover multiple CMRs at a given plant. Purchasing such a contract will give the buyer unlimited access to technical assistance provided over the phone. On-site trouble shooting will be chargeable at established service rates. CMR owners who do not wish to purchase a phone service contract will be required to submit a purchase order for technical service and will be billed at the prevailing rates for all time and costs.

If you are interested in pursuing a CMR support contract, please contact Tom McDonough at 908-722-6000, ext. 2367. If you are interested in receiving a quotation to replace your CMR with the new Integrator Pro system, contact Frank Orsini at 908-722-2249 or Tarek Adly at 315-593-0246.